Jumo Chat

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Jumo Chat

Privacy Policy

Effective Date: 15-12-2025

Last Updated: 15-12-2025

1. Information We Collect

We may collect the following types of information:

Personal Information (only when provided)

  • Email address or phone number (if you register or contact us).
  • Device ID, OS version, and app usage data.

Non-Personal Information

  • Anonymous chat activity (posts, reactions, messages).
  • Technical data such as app crashes, usage frequency, and engagement metrics.

Location Data

  • We may collect approximate location to help join local communities. This is optional and can be disabled in your settings.

2. How We Use Your Information

We use your data to:

  • Operate and improve the Jumo Chat experience.
  • Enable features like anonymous messaging, credits, and community access.
  • Respond to user support requests and feedback.
  • Prevent abuse, spam, or harmful behavior.
  • Show relevant in-app promotions or notifications.
  • Ensure compliance with EU (GDPR) and Italian data protection regulations.

3. Sharing Your Information

We do not sell your personal data.

We may share data:

  • With service providers (analytics, hosting) under GDPR-compliant agreements.
  • When required by law (e.g., legal investigations in Italy or the EU).
  • To protect our rights, users, or the public.
  • We use Dodo Payments to securely process payments. They may collect and store your payment details in accordance with their privacy policy.

4. Data Retention

We retain your data:

  • As long as your account is active or as required by Italian law.
  • As needed for legal, operational, or safety purposes.
  • Anonymous posts and interactions may be stored for community relevance.

5. Your Privacy Rights (Under GDPR)

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data processing.
  • Request data portability.
  • Lodge a complaint with an Italian or EU data protection authority.

6. Children’s Privacy

Jumo Chat is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has used the app, we will delete the information in accordance with GDPR.

7. Security

We take reasonable steps to protect your data using encryption, secure storage, and access controls. However, no system is 100% secure, and we cannot guarantee absolute safety.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes as required under GDPR and Italian law. Continued use of the app after changes means you accept the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
info@jumochat.com