Jumo Chat

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Jumo Chat

Purchase Agreement

Effective Date: 15-12-2025

Last Updated: 15-12-2025

1. What You Are Buying

  • Credits ("Jumo Credits") are a form of virtual currency used within the Jumo Chat app to access specific features, such as sending messages or unlocking content.
  • Jumo Credits have no real-world monetary value and are non-transferable between users.

2. Pricing and Payment

  • All prices are shown in USD ($) and exclusive of taxes. Applicable taxes (if any) will be added at checkout in accordance with Italian tax regulations.
  • Payments are securely processed through Dodo Payments.
  • By completing the payment, you authorize Dodo Payments to charge the specified amount to your selected payment method.
  • Your billing relationship is directly with our company, not a third-party app store.
  • Show relevant in-app promotions or notifications.
  • Ensure compliance with EU (GDPR) and Italian data protection regulations.

3. No Refund Policy

  • All purchases of Jumo Credits are final and non-refundable, unless required by Italian consumer protection law (Codice del Consumo, D.Lgs. 206/2005).
  • If a technical issue prevents you from receiving your credits, please contact our support team for resolution.

4. Right of Withdrawal

  • In accordance with EU Directive 2011/83/EU and Article 59 of the Italian Consumer Code, once you purchase digital content and it is delivered (i.e., credits are added to your account), you lose the right of withdrawal.
  • By confirming your purchase, you expressly agree that delivery begins immediately and that you waive your right of withdrawal.

5. Fraud & Abuse

  • We monitor purchases for fraud or abuse. If credits are used in a manner that violates our Terms of Use, your account may be suspended or credits revoked without refund.

6. Changes to Pricing or Features

  • We reserve the right to modify credit prices or the features associated with them.
  • Any changes will be notified clearly in the app prior to purchase.

7. Contact Information

If you have questions or concerns about your purchase, please contact:
info@jumochat.com